We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our Easy Returns Policy.

INSERTAF offers several payment options for your convenience. We accept Visa, MasterCard, Discover and American Express credit cards. We also accept PayPal and INSERTAF E-Gift Cards (online store credit). Similarly, our E-Gift Cards are exclusive to online purchases.

Please use the tracking option at the top of the page for quick information. In your shipping confirmation email, you'll get a link to the tracking history. In some cases, the tracking information will only be provided up until the package leaves Los Angeles as airmail. From there, please plan an additional 6-10 business days before delivery. To track your package, enter your tracking number here: http://www.ppxtrack.com.

Please use the tracking option at the top of the page for quick information. In your shipping confirmation email, you'll get a link to the tracking history. In some cases, the tracking information will only be provided up until the package leaves Los Angeles as airmail. From there, please plan an additional 6-10 business days before delivery. To track your package, enter your tracking number here: http://www.ppxtrack.com.

We understand that these things can happen. The good news is that you can use your code for your next order. Orders that have been placed cannot be changed.

Free shipping for orders over $75 (subtotal) applies to U.S. Domestic, and Canada shipments (when using standard delivery) when the total of the order less any discount applied is equal to or greater than $75. U.K and International Orders over $125 (subtotal) also qualify for free shipping. When available: Expedited shipping (i.e., Overnight) for all locations will be charged at the advertised rate shown when your order is placed, regardless of the total amount of the order. Helpful Hint: Take your promotion code into consideration when calculating your total.

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.

If you do not receive an email from INSERTAF within a few hours of placing your order please check your Spam folder, alternatively the email address on file might be spelled incorrectly. If you still need assistance, please contact our Customer Care.